Whatever your plumbing and/or heating needs, our team of plumbing and heating engineers have the knowledge, skills and experience to resolve your problem, or improve your bathroom.
All our engineers are time served and experienced gas safe registered engineers and are fully insured.
For large jobs, such as bathroom fitting, we will manage your project from start to finish. We will ensure a smooth process, timely work, excellent quality and a clean service.
CONTACT US
Email: enquiries@dpfltd.com
TEL: 0151 363 3059
Complaints
We always endeavour to provide the best service and products for our customers. However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied.
To ensure we are able to put things rights as soon as we can, please read our complaints procedure below and we will respond promptly to ensure complete satisfaction.
As soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out to our usual high standards.
In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that we can rectify any problems as soon as possible.
Where we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact us on 0117 456 6031 or via their website http://www.disputeresolutionombudsman.org/which-trusted-traders-partnership/